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ORDER TERMS & CONDITIONS

All orders are subject to the following terms and conditions.

DESIGNER COOKIE ORDER REQUIREMENTS: The order minimum is 1 dozen (12) cookies. Orders less than and including 3 dozen (36) must be received at least 2 weeks prior to the date of your event. Orders greater than 3 dozen (37+) must be received at least 3 weeks prior to the date of your event. If a requested delivery date is unavailable, you may be asked to take delivery up to 48 hours earlier than requested. If schedule availability allows, RUSH orders placed after the above deadlines may be accepted at the discretion of Best Day Ever Cookies, and a RUSH fee will be added to your order.

ORDER CONFIRMATION: Once your order has been approved, an Invoice will be sent to your email via Wave. Please check your “junk” or “updates” folder as the email may go there. Carefully review your invoice as it contains all the details of your order. If you have any questions about the invoice, contact me prior to confirming your order. A deposit is required to reserve the pickup date on your invoice. Orders are considered accepted as invoiced & confirmed once your deposit has been received.

DEPOSIT and OUTSTANDING BALANCE: Deposit is non-refundable. Orders up to $50 must be paid in full within 48 hours of receipt of the invoice. Orders more than $50 require the greater of either $50 or 50% of your order total and must be paid within 48 hours of receipt of the invoice. Failure to pay the deposit will result in no reservation and a cancelled order. Any remaining balance is due no later than 5 days prior to your pickup date. Failure to pay the remaining balance by the due date will result in a cancelled order unless other arrangements are made and agreed to by Best Day Ever Cookies.

PAYMENT METHOD: Payment instruction will be provided on the invoice. The preferred method of payment is Venmo. If Venmo is not an option for you, you will be able to make a credit/debit card payment online via the link provided on the invoice. Any other payment arrangements must be made in advance and agreed to by Best Day Ever Cookies.

RECIEVING YOUR ORDER: Unless other arrangements have been made and agreed to by Best Day Ever Cookies, all orders are for Pick-Up only. The location is in south Denton, TX near Teasley Ln and Robinson Rd; the full address will be provided on the invoice. You will be notified via your chosen form of communication when your order is available to be picked up. Your order will be placed safely in a cabinet for you to complete a contactless pick up.

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